Can't find what you are looking for?

Please check our list of frequently asked questions to see if you can find the answer to your question

 

What do I do if i'm ill?

 For information on finding a doctor, an optician, a dentist or what to do in an emergecny please visit the Health section on the Health and Wellbeing page

Where can I get if someone is harassing me?

Please visit the Staying Safe section on the Health and Wellbeing page

How is my rubbish collected?

For information about bin collection, bulky waste and recycling please visit the Housing Section 'Looking after your environment' on the Housing and Environment page

How do I meet people with similar interests to me?

Please visit the Feeling at Home page to find information about Sports and Social Activities and to learn more about volunteering in the borough.

How do I find out about schools for my children?

For information about:

  • School Places
  • School Uniforms
  • School Meals
  • Young Children

Please visit the Education for Children section of the Learning and Work page.

Where do I go to find out about work and training?

For information on:

  • Are you allowed to work in the UK?
  • Workers Registration Scheme (A8 & A2 nationals)
  • Outside Europe
  • Voluntary Work
  • Your rights at work
  • Tax and National Insurance
  • Finding a Job
  • Skills Shops

Please visit the Work and Training section of the Learning and Work page.

Where can I go to learn to speak English?

English for speakers of other language is offered by Wigan and Leigh College please visit the section on Education and Learning on the Learning and Work page

How can I find somewhere to live?

For information on renting and buying a home in the borough please visit the Housing section of the Housing and Environment page

What do I have to do to be able to drive a car?

Please visit the Transport and Travelling section of the Housing and Environment page for futher information on driving including how to get a driving license and car insurance requirements.

How do I open a bank account?

For information on how to open a bank account please visit the Shopping and Money section of the Feeling at Home page. This section will also give information on:

  • The British Currency
  • Credit Unions
  • Sending money in the UK
  • Sending money abroad
  • Paying for goods and services
  • Shopping
  • Post Office Services

Where can I find out about buses and trains?

Please visit the Transport and Travelling section of the Housing and Environment page to view information on:

  • Bus Travel
  • Taxis, minicabs and coach travel (long distance)
  • Train Travel
  • Driving

How do UK laws affect me?

 For information on UK laws please visit the Laws and Citizens page

How do things work in Wigan?

For information about:

  • Wigan Borough
  • Wigan Council
  • Wigan Borough Partnership and
  • Volunteering in Wigan

Please visit the 'About Wigan Borough' section of the Feeling at Home page

Contact Details

Equality & Cohesion Team
E-mail welcomepack@wigan.gov.uk
Opening Hours 09:00-17:00
Phone Number 01942 487361
Address Wigan Council, Town Hall, Library Street, Wigan, WN1 1YN
Location